The Embassy of India, Abu Dhabi has notified (21 July 2026) that Indian Consular, Passport, Visa & Attestation services in the UAE are being outsourced to a new provider:
Al Hind Tours & Travels LLC — effective 22 July 2026, operating 16 Indian Consular Application Centres (ICACs) across the UAE.
From 22 July 2026, these services will no longer be available directly at the Embassy of India, Abu Dhabi or the Consulate General of India, Dubai premises — applicants must use an ICAC.
Book your appointment online through the new official portal: https://consularsevainuae.com
What changed?
- New outsourced provider — Al Hind Tours & Travels LLC takes over Passport, Visa, OCI, Attestation and Consular services from 22 July 2026.
- 16 ICACs — services move to Indian Consular Application Centres across Abu Dhabi, Dubai and the Northern Emirates (full list below).
- New booking portal — appointments are booked at consularsevainuae.com. New slots release twice daily, at 9:00 am and 9:00 pm.
- New service fee — a service charge of AED 19 (inclusive of VAT) applies in addition to Government of India fees.
- Timing — ICACs are open daily from 8:00 am to 6:00 pm. Entry is allowed only 15 minutes before the appointment time.
ICAC locations — Abu Dhabi
| # | Centre | Address |
|---|---|---|
| 1 | Al Danah | Al Ghaith Tower, 1205 Hamdan Bin Mohammed Street, Al Danah, Zone 1, Abu Dhabi |
| 2 | Musaffah | Capital Mall, Mohammed Bin Zayed City, Abu Dhabi |
| 3 | Al Reem | Office No. (WSO 157, 158 & 159), Level 1, Wafra Square Offices, Al Reem Island, Abu Dhabi |
| 4 | Al Ain | Building No. 14, Street No. 1-163, Abdullah Bin Dhahir Al Muhairi St, Al Khibeesi, Al Ain |
| 5 | Madinat Zayed · Al Dhafra | Madinat Zayed, Bldg No. 55, Bada Zayed, Abu Dhabi |
| 6 | Ghayathi · Al Dhafra | Office # G15-16, Ghayathi Mall, Al Dhafra Region, Abu Dhabi |
ICAC locations — Dubai & Northern Emirates
| # | Centre | Address |
|---|---|---|
| 7 | Bur Dubai | UW Mall Al Mankhool, Khalid Bin Al Waleed Rd, 317-11B Street, Bur Dubai, Dubai |
| 8 | Dubai Investment Park-I | Room 601-02, Bayan, Dubai Investment Park-I, Green Community Village, Dubai |
| 9 | Al Majaz · Sharjah | Room 902-3, Bell Rashid Towers, Corniche St, Al Majaz 1, Sharjah |
| 10 | Indian Association · Sharjah | Indian Association Building, Al Estiqlal St, Al Manakh, Hay Al Qasimiah, Sharjah |
| 11 | Ajman | Indian Association Ajman, Sheikh Mohammed bin Rashid Al Maktoum Rd, Al Jerf Industrial 3, Ajman |
| 12 | Umm Al Quwain | Indian Association, Al Neefah, Al Ramlah 2, Umm Al Quwain |
| 13 | Ras Al Khaimah | Indian Relief Committee, Al Mamourah Rd, Al Mamourah, Ras Al Khaimah |
| 14 | Fujairah | Indian Social Club, Al Faseel, Fujairah |
| 15 | Kalba · Sharjah | Indian Social & Cultural Club, Al Taraif 5, Kalba, Sharjah |
| 16 | Khor Fakkan · Sharjah | Room 203, Bridi 670 Zarouni Building, Sheikh Khalid Road, Sharjah |
Open daily 8:00 am – 6:00 pm. Book at consularsevainuae.com — new slots release at 9:00 am and 9:00 pm daily.
Walk-in services still available for
- Tatkal Passport applications
- New-born passport cases
- Emergency Certificate (EC)
- Senior citizens (60 years and above)
These categories are handled on a first-come, first-served walk-in basis at all ICACs. Everyone else must book an appointment online.
Fees
In addition to the Government of India fees revised from 1 July 2026 (for example, AED 450 for a fresh or reissued 36-page passport, Tatkal AED 900 — see the full fee table on our Indian passport resource page), the outsourced service provider (Al Hind Tours & Travels LLC) levies a service charge of AED 19, inclusive of VAT. This service charge covers ancillary services such as:
- Application / form filling
- Photograph
- Document typing
- Photocopy and printing
- Domestic courier service
The full breakup of Government of India charges and the service fee is available at consularsevainuae.com.
How Alwahaa helps
The Alwahaa desk assists Indian citizens across the UAE with the paperwork around these services:
- Identifying the correct ICAC for your emirate.
- Booking the right appointment slot on the new portal.
- Preparing the supporting-document file so nothing is missing on the day.
- PCC, attestation and translation work connected to the application.
The official application, appointment and final decision always remain with the Embassy, Consulate and the appointed outsourced service provider — we make sure your file is ready for them.
Also see our Indian passport renewal resource page for the full fee table, ICAC list and FAQs.
Timeline of changes
- 1 July 2026 — Government of India revises passport fees.
- 5 July 2026 — Embassy/Consulate launch a direct online appointment portal (book.passportindiauae.com); limited walk-ins from 6 July.
- 21 July 2026 — Embassy of India, Abu Dhabi notifies that services are being outsourced to Al Hind Tours & Travels LLC.
- 22 July 2026 — Services move to 16 ICACs UAE-wide; new portal is consularsevainuae.com; the earlier book.passportindiauae.com portal and direct Embassy/Consulate service are superseded.
Based on the Embassy of India, Abu Dhabi notification dated 21 July 2026. Procedures change frequently — always confirm on the official portal (consularsevainuae.com) or with the Embassy / Consulate before visiting.